Covid-19 Information

Remote Learning guidance for parents and students during school closure




We are continuing to monitor the situation with guidance from Public Health and the Local Authority. As part of our planning we would like to remind you how students can remotely access learning resources through our digital platform Firefly.


For Parents 

Parents have access to Firefly to view Timetables, Homework, Attendance & Academic Reports, tasks and more by logging into the school’s Parent Portal here. Any parent wishing to access Firefly via a mobile device can do so here for an iOS device or here for an Android device. The school code prior to login is HOVEPARK


All students have access to Firefly with their school login and password. Every student has a login that begins with the year they joined Hove Park School followed by their surname and first initial. E.g. For Joe Bloggs who joined in 2018 18Bloggsj@hovepark.org.uk


For Students 

Firefly is accessed via the Firefly for Students app on iPad or via a browser online here at the student portal. 

For any issues trying to connect with remote learning please contact itsupport@hovepark.org.uk. Should parents wish to contact teachers/Year teams/Tutors regarding their child they are able to do via email. Please be aware there may be a delay to a response in some cases due to the current situation with absence/sickness/self-isolation of COVID-19. Staff will usually respond within 48 hours where possible.

Current information (click to download files)

Department for Education coronavirus (COVID-19) helpline

The Department for Education coronavirus (COVID-19) helpline is available to answer questions about coronavirus (COVID-19) relating to education and children’s social care. Staff, parents and young people can contact this helpline by calling:

Phone: 0800 046 8687

Opening hours:

Monday to Friday from 8am to 6pm

Saturday and Sunday from 10am to 4pm


School nurse videos

Exams information

The government have made the decision to cancel this summer’s exams as part of the action they are taking to slow the spread of the coronavirus.


We are awaiting further guidance and will update this web page when we have further information.

Corona virus advice translated in many languages.

Languages: English, Albanian, Amharic, Arabic, Bengali, Dari, Farsi, French, Hindi, Kurdish Surani, Malayalam, Mandarin, Pashto, Portuguese, Somali, Spanish, Tigrinya, Turkish, Urdu, Vietnamese


Coming VERY soon: Polish, Punjabi, Romanian


Coronavirus advice translated in many languages:


www.doctorsoftheworld.org.uk/news/coronavirus-information/ 


Click on the ‘Google drive here’ link.


Keeping Safe

‘@YourSpace’ will not be monitored whilst the school is shut. If you, or a friend, feel you would like to talk to someone or you are worried about your mental health or well-being - please make contact:


Young Minds: Text YM to 8528. www.youngminds.org.uk


Childline: 08001111


Samaritans: 116 123. jo@samaritans.org


Additional support:

  • A new shared mailbox for the BHISS Schools Welling Service is now available so that parents/professionals can make an enquiry and seek advice from a Primary Mental Health Worker: SWSConsultationLine@brighton-hove.gov.uk or call 01273 293481 and leave a message.


  • There is a new inbox for the Specialist Community Disability Service should there be any concerns around care needs and support: SCDSPartner@brighton-hove.gov.uk


  • For other areas of SEND parents/professionals can send enquiries to BHISS@brighon-hove.gov.uk This inbox will be checked on daily basis and be followed up by an Educational Psychologist, Specialist teacher or practitioner. Alternatively, parents/schools could call the generic BHISS telephone number 01273 293481 and leave a message.



School’s Wellbeing Service

The School’s Wellbeing Service will not be able to meet with young people and families or offer consultation sessions due to COVID 19. In order to support the wellbeing of our young people and families we are offering our consultation helpline on a daily basis.


Schools Wellbeing Service Consultation line email SWSConsultationLine@brighton-hove.gov.uk, leaving name and phone number, and someone will respond as soon as possible.


Home Alone Guidance for parents

www.nspcc.org.uk/keeping-children-safe/in-the-home/home-alone/


Information/Advice line to support the education of children previously in care

sarah.lindfield@brighton-hove.gov.uk or 07808 717796. Outside Tue - Fri 9-3pm term times, you can contact colleagues at the Virtual School who will do their best to advise on 01273 293992 or virtualschool@brighton-hove.gov.uk, or see contact information on our website www.brighton-hove.gov.uk/content/children-and-education/schools/virtual-school-children-care-and-previously-care


Practical support for pupils

Childline - for support

UK Safer Internet Centre - to report and remove harmful online content

CEOP - for advice on making a report about online abuse


Support for parents and carers to keep their children safe online includes:

Internet matters - for support for parents and carers to keep their children safe online

London Grid for Learning - for support for parents and carers to keep their children safe online

Net-aware - for support for parents and careers from the NSPCC

Parent info - for support for parents and carers to keep their children safe online

Thinkuknow - for advice from the National Crime Agency to stay safe online

UK Safer Internet Centre - advice for parents and carers



Online referral form to get help

The council has launched an online referral form (self referral or you can complete for someone) for vulnerable residents with no other support.


Online educational resources to support children to continue learning at home

The government have published a list of online resources that parents, and schools can consider to support children to continue learning at home. The list will be updated over time, and includes a wide range of resources for all ages that schools can consider using as part of their planned curriculum.


More information can be found here.


Helpful resources for supporting children with additional needs

Helpful resources for supporting children with additional needs during COVID and many others on Sheffield Children’s hospital website: www.sheffieldchildrens.nhs.uk/patients-and-parents/coronavirus-resources-for-children-and-families/


Risk Assessment for the re-opening of school in September

Please click here to download Hove Park School's Risk Assessment for the re-opening of school in September.


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